Director of Field Engineering – Elevator Experience – RELO

If you are a Director of Field Engineering with experience, please read on!

Based in the Memphis, TN, area, we are one of the largest elevator machine manufacturers in the world. We have world class equipment and R&D facility.

We are looking for an experienced Field Engineer to lead our Field Engineering team and participate in a hands-on role in the field as well.

Top Reasons to Work with Us

– Global Leader
– Leadership position
– Competitive Pay and Relo package

What You Will Be Doing

Primary Responsibilities:
– Develop procedures, policies and other paperwork to streamline the field support operations
– Manage, track and analyze all service activities and maintain the field service database
– Methodically identify and resolve field issues or customer requests related to machines, drives and controllers, with the primary focus on the machines
– Manage the field support team, prioritize workload and efficiently deploy the resources
– Coordinate with vendors and controller and drive technical support to efficiently resolve customers’ problems
– Participate in Product Development, Improvement and Marketing
– Manage the budget of Field Engineering
– Build a rapport with customers’ field staff
– Perform all other duties as assigned

What You Need for this Position

– Bachelor’s Degree
– 5+ Years’ as a Field Engineer or Adjuster with major elevator companies
– Strong experience and familiarity with machine, drive and controllers
– Experience in troubleshooting through noise, vibration and other ride quality issues related to elevators?
– Client-Facing experience

What’s In It for You

– Competitive Salary
– World Class Benefits
So, if you are an experience Field Engineering professional with elevator experience, please apply today!


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